Terms of Service
Who are we?
Bookingflights.ai (“us”, “we” or “our” as the context requires) provides online travel search services for flight to travellers throughout the world via our website platform (the “Platform”).
Bookingflights.ai is not a travel agent and is not responsible for providing, setting or controlling the prices applicable to, any of the travel options or products which you find and book via our Services (“Third Party Travel Products”). All such Third Party Travel Products are provided by independent travel agents, airlines, tour operators or other third parties (“Travel Providers”) and are subject to the terms and conditions of those third parties.
Our Services and Platform are provided by Bookingflights.com BV, a private limited company incorporated and registered in the Netherlands with company number 99546450.
These Terms
These terms and conditions (“Terms”) govern your access to and use of our Services and Platform, together with our privacy policy, cookie policy and How does Bookingflights.ai Works. By accessing or using the Services or Platform, you are confirming that you have read, understood and agreed to these Terms and those of the privacy policy, cookie policy and How does Bookingflights.ai Works.
We may provide additional services or Platform which could impose different terms and conditions on your use of those services. Where that is the case, you will be clearly notified and those terms will operate in place of or together with these Terms as appropriate.
We may amend these Terms at any time at our discretion. If these Terms are amended, we will publish the revised terms and conditions and you will be deemed to have accepted any amendments if you continue using our Services or Platform after the amendments are displayed. If you do not accept all of these Terms then you should not use our Services or Platform.
Using our Services
You may only use our Services and Platform in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to these Terms, we grant you a non-transferable, non-exclusive licence to download, access and use our Services and Platform for your own personal, non-commercial purposes and for no other purpose. We grant this licence subject to you agreeing that you shall not:
- use our Services or Platform for any purpose that is improper, unlawful, or to post, share or transmit any material that: (i) is illegal, harmful, defamatory, offensive, obscene or otherwise objectionable; (ii) is in breach of confidence or privacy or of any third party’s rights including copyright, trade mark or other intellectual property rights; (iii) is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party; or (iv) is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with Bookingflights.ai; or (v) you do not otherwise have any rights or the permissions you need to make available;
- use our Services or Platform for any commercial purpose or in any manner which may cause damage to Bookingflights.ai or bring Bookingflights.ai into disrepute;
- disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via our Services or Platform, except as legally permitted;
- copy, distribute, communicate to the public, sell, rent, lend or otherwise use our Services or Platform, or seek to violate or circumvent any security measures in place to restrict your access to or use of our Services or Platform;
- use or interfere with our Services or Platform in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
- introduce onto, or transmit via our Services or Platform any disruptive or malicious code, virus, worm, or trojan horse, or a ‘denial of service’ or ‘spam’ attack; or
- remove, alter or replace any notices of authorship, trade marks, business names, logos or other designations of origin on our Services or Platform, or pass off or attempt to pass off our Services or Platform as the product of anyone other than Bookingflights.ai.
You also agree not to use any unauthorised automated computer program, software agent, bot, spider or other software or application to scan, copy, index, sort or otherwise exploit our Services or Platform or the data contained on them. Bookingflights.ai has made a substantial investment in collecting, processing and presenting thousands of travel data suppliers, so any breach of this provision is a material breach of these terms and Bookingflights.ai reserves the right to take any technical or legal action to detect and restrict unauthorised automated access to our Services and Platform.
Our Services and Platform are not intended for children under 18 years of age, and no one under the age of 18 may provide any information to or via our Services or Platform. We do not knowingly collect personal information from children under 18, and if we learn that we have collected or received personal information from a child under 18, we will delete that information in accordance with our Privacy Policy.
To the extent that any part of our Services or Platform is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms of use relating to that website, you agree to comply with those terms and conditions in addition to these Terms.
Sharing information with us
We take your privacy seriously and operate at all times in accordance with applicable data protection laws. You acknowledge that any personal data (as defined in our privacy policy) which you submit to or via our Services or Platform may be used by us in accordance with our privacy policy. You agree to ensure that all personal data you provide to us is accurate and up to date and that you have all consents, licenses or approvals necessary to allow us to use that information in accordance with these Terms and our privacy policy.
If you provide us with any suggestions, comments, improvements, ideas or other feedback (“Feedback”), you hereby irrevocably assign ownership of all intellectual property rights subsisting in that feedback to us and acknowledge that we can use and share such Feedback for any purpose at our discretion. You can provide feedback to us by clicking on the ‘feedback’ tab or through our Helpdesk.
Bookingflights.ai’s property
Except as set out elsewhere in these Terms, all intellectual property rights including copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in our Services and Platform (together, the “Intellectual Property Rights”) are owned by or licensed to Bookingflights.ai. You acknowledge that by using the Services or Platform, you will not acquire any right, title or interest in or to them except for the limited licence to use them granted to you by these Terms. You also acknowledge that you have no right to have access to any of the Services or Platform in source-code form unless it is released under a license specifically permitting such access.
Other people’s property
We respect the intellectual property rights of others. If you have reason to believe that your copyright is being infringed by any content on our Services or Platform, please submit a report of the alleged infringement through our Content Reporting Portal. Alternatively, you can contact us in writing at:
Bookingflights.ai Legal Department
Weesperstraat 61-105, Amsterdam 1018VN, The Netherlands
To assist us with resolving any alleged infringement, and where applicable in order to make a valid notification under the Digital Millennium Copyright Act (for which purposes the Legal Department are the designated agent) please include the following information in your notice:
- identification of the copyrighted work claimed to have been infringed;
- identification of the claimed infringing material and enough information for us to reasonably locate it on our Services (providing the URL(s) of the materials is fine);
- enough information for Bookingflights.ai to contact you, such as an address, telephone number, and, if available, an email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- for claims under the DMCA only, a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf, and your physical or electronic signature.
Illegal Content
Bookingflights.ai is primarily a flight comparison site, and the vast majority of our content is pricing information which we receive from our trusted third-party partners. We also receive some image and review content from our hotel partners. The review content that we receive comes from trusted third parties who are leading players in the travel ecosystem and who have very strict guidelines that users who submit reviews must adhere to.
We will act promptly to any reports of content that is illegal or harmful. Examples of illegal content include illegal hate or harmful speech, discriminatory content, illegal products, fraud or intellectual property infringements.
Where you know of or reasonably suspect any illegal content on our Platform, please visit our Privacy, Trust & Online Safety hub and make a report.
If you need to contact us in relation to something else, such as a query about a travel itinerary or one of our partners, please email info@Bookingflights.ai
Price accuracy and warranty disclaimer
Your use of the Services and Platform is entirely at your own risk.
Although we enforce strict price accuracy policies with all Travel Providers who supply our travel data and do our best to ensure that the content displayed on or via our Services and Platform is up to date and accurate, we cannot guarantee the reliability or accuracy of such content.
Likewise, our price forecasts are based on data that we hold that relates to past pricing trends, but there is no guarantee that our forecasts will be correct.
We provide the Services and Platform on an ‘as is’ basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that our Services or Platform (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.
Making travel bookings via Bookingflights.ai
Bookingflights.ai is not a travel agent and is not responsible for providing any travel options displayed via the Services or Platform or for setting or controlling the prices we display. Any Third Party Travel Products which you find and/or book via our Services or Platform are provided by independent Travel Providers.
Bookingflights.ai facilitates your bookings with Travel Providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking with them (“Travel Provider Terms”) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking. The Travel Provider Terms should set out what rights you have against the Travel Provider and will explain their liability to you in the event of anything going wrong.
You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations, revocation of frequent flier miles and other benefits, and additional charges.
Limitations and exclusions of liability
These Terms set out the full extent of Bookingflights.ai’s obligations and liabilities in respect of our Services and Platform.
Bookingflights.ai has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of our Services or Platform (including, without limitation, any Travel Provider). If you encounter any problems with any booking you make or attempt to make via Bookingflights.ai, you acknowledge that you should resolve that issue with the relevant Travel Provider and that your sole remedy in such circumstances, including any refund, lies with the relevant Travel Provider and not with Bookingflights.ai. Where our Services or Platform contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
You may see advertising material submitted by third parties on our Services and Platform. Each individual advertiser is solely responsible for the content of its advertising material and Bookingflights.ai accepts no responsibility for the content of advertising material, including, without limitation, any errors, omissions or inaccuracies.
To the maximum extent permitted by law, we (together with our officers, directors, employees, providers and third parties) do not accept any liability for (a) any inaccuracies or omissions in the content displayed on or via our Services or Platform; or (b) any act of god, accident, delay or any special, exemplary, punitive, indirect, incidental or consequential loss or damage of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort (including negligence), strict liability or otherwise, incurred by you arising out of or in connection with your access to, use of, or inability to access or use, our Services or Platform or their contents.
Subject to these Terms and to the extent permitted by law, our maximum aggregate liability to you arising out of or in connection with these Terms or your access to, use of, or inability to access or use, our Services or Platform shall be limited to the sum of 10 euro.
Nothing in these Terms shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.
Your liability to us
Subject to these Terms, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by Bookingflights.ai, and each of our officers, directors, and employees, arising out of or in any way connected with your use of our Services or Platform or breach of these Terms.
Termination
Bookingflights.ai may in its absolute discretion immediately terminate any agreement with you under these Terms at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account and removing any User Content you have uploaded to our Services or Platform. Bookingflights.ai may suspend your access and use in whole or in part without notice at any time, for example to prevent you from uploading any User Content, without incurring any liability to you whatsoever.
General provisions
You acknowledge that your unauthorised use of our Services or Platform may result in irreparable damage and injury to Bookingflights.ai and/or its licensors for which money damages would be inadequate. Consequently, in the event of such unauthorised use, we and/or licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you.
The invalidity or unenforceability of any provision (in whole or part) of these Terms shall not affect the validity or enforceability of the remaining provisions (in whole or part). The whole or part of any provision which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these Terms.
These Terms are personal to you. You shall not be entitled to assign these Terms in whole or in part to any third party without our prior written consent.
These Terms represent the entire agreement between us and you and supersede and replace all and any previous terms, conditions, agreements and arrangements in respect of your use of our Services or Platform.
Any failure by us to enforce any of these Terms shall not be a waiver of them or limit the right to subsequently enforce any of these Terms.
A person who is not a party to these Terms shall have no right to enforce any provision of these Terms.
Irrespective of the country from which you access or use Services or Platform, to the extent permitted by law these Terms and your use shall be governed in accordance with the laws of The Netherlands and you are deemed to have submitted to the non-exclusive jurisdiction of the courts of The Netherlands to resolve any disputes which may arise hereunder. If you are using the Platform or Services for commercial purposes, or via an unauthorised computer program as further described and prohibited under the “using our services” section of these Terms, then you submit to the exclusive jurisdiction of the courts of The Netherlands for any disputes arising hereunder unless there is an existing commercial agreement between us governing your use which specifies otherwise.
Contact us
If you require further information about Bookingflights.ai or have any suggestions concerning how to improve our Services or Platform, please email us at info@bookingflights.ai. Alternatively, you can write to us at Bookingflights.com BV, Weesperstraat 61-105, Amsterdam 1018VN, The Netherlands, marked for the attention of our ‘Chief Legal Officer’.